lots Help Center & Tutorials | Digital Loyalty Support

Help Center

Step-by-step guides and documentation for all LOTS features.

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FAQ

Answers to common questions about LOTS and digital loyalty.

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Tutorials

Video guides to help you master LOTS features quickly.

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Help Center

Step-by-step guides and documentation for all LOTS features

Getting Started

Creating Loyalty Cards

Managing Customers

Using Notifications

Staff App Guide

FAQ

Answers to common questions about LOTS and digital loyalty.

General

Technical

Billing

Tutorials

How to create your first loyalty card

How to scan and reward customers

How to send a push notification

How to enable geo-notifications

How to manage branches

How to manage staff roles

How to read your dashboard analytics

Troubleshooting common issues

Resources

Help Center

Getting Started

What is LOTS?

How digital stamp cards work

How to set up your first loyalty card

How to share your card with customers

Creating Loyalty Cards

How to customize your card

Setting stamp requirements

Defining reward rules

Updating card design

Managing Customers

Visit tracking

Handling redemptions

Viewing customer activity

Using Notifications

Sending push notifications

Setting up geo-notifications

Best practices for notifications

Staff App Guide

Scanning customer cards

Adding stamps

Manual adjustments

Staff permissions

FAQ

General

Do customers need to download an app?

Can I customize my loyalty card?

Does LOTS work for multi-branch businesses?

Technical

What devices does the merchant app support?

Does LOTS require POS integration?

Is customer data secure?

Billing

Can I switch plans anytime?

Do you offer annual discounts?

What payment methods do you accept?

Tutorials